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HomeKnowledge BaseMailnow! V6Unreadable character in Outlook (Email written using Chinese Simplified)
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Article ID148
Created On10/16/2019
Modified10/16/2019
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Unreadable character in Outlook (Email written using Chinese Simplified)

How to change encoding when reading emails from Outlook?


Click on Actions, Other Actions>>Encoding>>More>>  Select “Chinese Simplified (GB2312)” or any other encoding until the email is readable.