There are times that you may face difficulty in starting your LDAP service or publishing some of your contacts. In such cases you need to reset your LDAP server manually. Please follow the instructions:
Initially you need to stop your LDAP service, to do so go to Start Menu > Run and enter the command
services.msc. In the newly opened window, find
MailNow! 5 LDAP service, right click and choose
stop.
now go to your OpenLDAP installation folder (It's by default installed under "C:\Program Files\InternetNow!\OpenLDAP" location).
In OpenLDAP folder, there is a folder called "data". Remove all the files located
inside data folder. Please note that the "data" folder itself
should NOT be removed.
Now go back to services panel and
start MailNow!5 LDAP service again.
Now login to your admin account in your mailnow and regenerate your LDAP server. LDAP Server can be accessed either under domain settings to regenerate for a specific domain or under system settings for all domains. Click on
Regenerate button.
Now you should see another window and by default, you can leave the options untouched and just click on
Generate (please note that we do not normally publish the personal address book, as users may have large number of addresses in their personal address book and regenerating all personal addresses for each user may require a long time):
You should see the progress bar while regenerating your LDAP contacts. This might take quite few minutes depending on the number of users you have:
Once completed, it means you have regenerated your LDAP server contacts. You're done!!