----- Original Message -----
From: Delivery Subsystem
To: yusniza@xxx.com.my
Sent: Monday, July 09, 2012 9:27 PM
Subject: Undeliverable mail notification (Code:1004)
The email you sent below was not delivered successfully.
Subject
xxxxx (NEW ADVA)
Sender
yusniza@xxx.com.my
Recipient
richard.smith@newadvg.com, david.y@newadvg.com
Reason
This mail has been attempted to be delivered too many times (6) but still failed to be delivered. We are giving up. The last attempt failed with the following error message:Failed to resolve this domain's MX records
1. go to www.mxtoolbox.com to search the mx whether ok or not, possible that the domain expired.
2. update your dns ip address to google public dns, 8.8.8.8 or 8.8.4.4.
3. go to command prompt | nslookup - 8.8.8.8 set q=mx (xxxx.com.my) xxxx represent the domain name ENTER
4. After you have found the mx | do telnet via port 25 | possible that the port is down due to server error.
5. go to command prompt | telnet mail.xxxx.com.my 25 ----> xxxx represent the domain name. 6. If the domain still failed, try the method below:- a. go to mailnow | system setting | smtp out | relaying routes | add new | key in the domain and the ip address that you found in mxtoolbox.com | save | send test mail.
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